Continual improvement
To strengthen our competitiveness and maintain and improve our quality performance by systematically working on continual improvement and preventive and corrective actions. Input on continual improvement could come from Fibertex’s management, employees at all levels, customers or other interested parties.
Customers
To be highly focused on customers and continuously enhance customer satisfaction by meeting agreed customer requirements, providing the necessary resources and implementing the follow-up measurements needed.
To insist on a unique profile and a high level of customer service as regards new technology, development of products and applications and day-to-day business, including product quality, flexibility and delivery.
Training
To ensure that employees performing work that affects product quality and company efficiency are competent on the basis of appropriate education, training, skills and experience.